FAQs
Return policy
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Shipping
All orders are shipped via Royal Mail.
Kindly note: Once orders are shipped, delivery is outside of our control. However, the below guidance gives you an idea of what to expect..
UK orders
All orders will be dispatched within 48 hours after the order is placed. UK orders will be shipped Royal Mail 1st class, and should be delivered within 1-3 working days.
European orders
IAll orders will be dispatched within 48 hours after the order is placed.European orders will be shipped Royal Mail International Standard, and should be delivered within 7-10 working days.
Worldwide orders
All orders will be dispatched within 48 hours after the order is placed.Worldwide orders will be shipped Royal Mail International Standard, and should be delivered within 10-15 working days.
Manufacturing
Our products are crafted from 100% finely woven Turkish silk viscose.
We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
The products are all made in Turkey and Shipped from the UK.